Under the general direction of the Information Technology Manager manages in-house and cloud based computer software systems, servers, and storage to ensure high availability of the District’s supported applications.
ESSENTIAL JOB FUNCTIONS:
Manage virtual and physical servers with Windows Server 2003 – 2016 and RHEL LINUX operating systems
Manage Active Directory, and server and workstation patching with WSUS
Manage physical, virtual and cloud based server environments
Manage domain controller configuration and group policy administration
Administrate Database instances running MS SQL, SyBase and MySQL, including OBDC connections to relational databases
Maintain documentation about current environment setup, standard operating procedures, and best practices
Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices
Ensure data integrity through maintenance of regular system snapshots, as well as routine system backups and restores
Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary
Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information
Recommend, schedule, and perform hardware and software upgrades, patches and reconfigurations
Develop system availability and performance reports in response to business user and management needs
Manage vendors, outsourcers, and contractors to secure software products and services
Build and deploy new servers on the network as needed
Other duties may be assigned
Strategy & Planning
Support capacity planning and the development of long-term strategic goals for systems and software in conjunction with the IT team, end-users and department managers
Working with the Network Administrator, identify primary and backup roles for shared systems and infrastructure duties
Working with the Network Administrator, ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance
Working with the Network Administrator, oversee the upkeep of an industry best practice approach to server and storage lifecycle management
Assist with the development, maintenance and adherence of technology related district policies
Work with management to maintain the IT portion of the districts Continuity of Operations Plan and arrange routine DR exercises to test compliance
Acquisition & Deployment
Coordinate with network engineer and database administrator functions to implement desktop and server systems that utilize industry best practices to meet District objectives
Deploy workstations, servers, printers, scanners, and consult in the definition of physical and virtual desktop work environments
REQUIRED KNOWLEDGE, ABILITIES AND SKILLS:
3-5 years of experience in a technical role with increasing responsibility.
Thorough understanding of Microsoft applications/infrastructure, including virtual and cloud based environments.
Ability to communicate effectively with staff and clients in clear and understandable terms void of excess technical jargon.
Strong documentation/reporting skills with the ability to present this information in a manner understandable to leadership and to the public.
Senior level analytical/troubleshooting and organizational skills as the position is the top level of escalation for assigned systems administration technical matters.
Capable of resolving critical software and hardware issues in a time sensitive manner, cognizant of requisite service levels.
Microsoft Active Directory 2008, 2012, 2016
Microsoft file and print services
Microsoft Server thru 2017 & desktop thru V10
Microsoft Office 2010/2013/365
Microsoft Systems Management Server – SCCM 2012
Microsoft SQL or MySQL database administration
DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:
Virtualization via HyperV, Citrix XenDesktop / XenApp, or VMware Horizon 7
NAS and SAN storage management, and MS DFS
IOS and Android based mobile solutions
LINUX, preferably RHEL or CentOS
AppAssure and/or Veeam Backups
SAP/SyBase Database administration
Google Enterprise & G Suite including GMAIL
Ability to obtain and maintain a valid Oregon Class C Driver’s License and driving record that demonstrates adherence to safety and traffic laws and regulations.
No criminal conviction which may, in the sole judgment of the District, constitute a threat to property or the safety of others.
REQUIRED EDUCATION AND EXPERIENCE:
Associates Degree in a related technical discipline is required, Bachelor Degree in Information Systems, Computer Science or equivalent discipline is desirable with relevant transit or public sector work experience a plus. Applicable Hardware/software certification may be considered in place of education requirements.
any satisfactory equivalent combination of related experience and training which provides required knowledge, abilities, and skills
Usual office working environment, however, the work schedule for this position typically fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, weekends and holidays.
May have prolonged periods of standing or walking.
Some manual labor may be required such as bending, kneeling, squatting and with assistance push, pull, or carry up to 40 pounds. This would include but not be limited to the set up/take down of various displays, tables, signs and other items generally associated with public outreach and marketing events.
Work will be both indoors and outdoors – on occasion there is direct exposure to all weather conditions
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